• MMS Connect Assess is convenient. Questions are answered using a touch-tone phone - no need for special equipment. Clients simply call in and complete the questionnaire at their convenience.
• MMS Connect Assess is effective. It produces a significantly higher response rate than mail surveys and questionnaires.
• MMS Connect Assess is more cost-effective. It costs less than mail surveys. No printing or mailing costs. It is less expensive than telephone surveys or telephone-monitoring patients because MMS Connect Assess frees up personnel.
• Easy-to-use authoring language allows clinicians to design and dispatch questionnaires on the system without using computer programmers.
• On-line live operator assistance for patients who have difficulty answering the questions during office hours.
• MMS Connect Assess allows for branching based on the answers given. Patients give a secured response to each question and then it scores the whole questionnaire, notifying the provider if the score is above or below a pre-specified threshold.
• A provider can dispatch a questionnaire to be sent to a patient or group over a period of time and a specified frequency (weekly, biweekly or monthly).

• Full documentation of patient responses is kept on the data base.
• Password-protected for confidentiality.
• Built-in expert system allows automatic data entry, analysis and reporting.
• Easy modification and accommodation of an unlimited number of questions on the same system.
• Alerts clinicians of unexpected or abnormal responses.

• Satisfaction and health status surveys.
• Post-discharge health assessments.
• Home monitoring, pre-visit triage and self-help advice.
• Health risk appraisal.
• Risk assessment.
• Member surveys.
• Medication modification based on standing orders.

Reduces medical costs and medical management by:

1. Allowing providers to be more effective and efficient.
2. Proactive management of chronically ill patients.
3. Reducing administrative expenses and allowing for broadcast messages.